Friendly and knowledgeable. Also accessible by phone.  - Darline Cohen

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Extremely prompt professional service.  - Michael Higgin

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Very professional and personable experience in making reservations with Michael. He took the time to make sure that we understood fully the details of our planned trip. We look forward to working with him.  - William Clossey

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Service and continuing communications  - Theodore Gearhart

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Great agent. Ready to navigate website and options available.  - Barbara Kwasney

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Our advisor Mickael Rockwell listened carefully to our requirements, treated them efficiently and quickly.  - Thierry Lacabane

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Michael is always available to help and when he isn’t, he lets me know. He alerts me of things needing to be done before the trip. He calls just to check in and cares for his clients personally.  - Sharon Boldt

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My travel advisor Michael Rockwell was no doubt the best!  - Jin Byon

 

We have been on many cruises (river, small and large ships) and Atlas definitely ranks number 1. The staff was very attentive and the boat was wonderful  - Judy Rodkey

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You go well beyond expectations, and always take the time to care.  - Leslie Aronovitz

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Timely attention to our questions and needs pertaining to our trip was very useful.  - Sumant Pandya

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Michael Rockwell, my travel planner, has been super to work with. He has been very helpful and timely with updates.  - Sherri Demmel

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Very helpful agent. Quick to respond to questions.  - Lesely Sorenson

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Michael was excellent  - Douglas Bergeron

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Very professional and attentive sercie  - Gregory Yadley

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Seamless booking experience. Responsiveness of agent. Proactivity of agent from booking up through cruise. Very 'white glove'  - Louis Falco

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Friendly customer service  - Peter Scholl

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Michael was outstanding, approachable and always ready to help. He went the extra mile for us during the booking and later.  - Patricia Dorosz

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Very helpful and helped me make the choice  - Sandra Hillburn

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So far the planning of a trip to Scotland and Ireland has gone extremely smooth.  - Jolene Newkirk

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Michael, the travel agent has been very response and available at any time we had questions. The tour seems to be very comprehensive. Looking forward to the trip!  - Louise Lawrence

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I can't say enough wonderful things about Michael Rockwell. He has truly changed my opinion about travel agents and travel agencies. I never used to work with a travel agent; but he has been marvelous and we will gladly work with him and Avoya on all future trips. Michael is amazing!  - Jennifer Gourley

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My travel agent always bends over backwards to make sure everything goes well. He keeps me updated on everything that’s going on. He keeps my preferences in mind when he’s arranging things, but he also lets me make decisions based on price and convenience. I’m a timid traveler, and Michael knows that. He makes sure I never get lost and always have a great experience.  - Katherine Lehman-schletewitz

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All our needs were met by our Travel Agent, Michael Rockwell, in a timely, professional manner.  - Leigh Gregory

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Our agent, Michael was very personable and helpful. He arranged our cruise details, helped us with applying a military discount and helped make our pre-trip hotel reservations. He was in contact with us several times to clarify our arrangements and then followed through and sent the information on our cruise company member info so we could go online and set our preferences. He was prompt in responding to my emails. It was a pleassure working with him.  - Irene Lawson

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Michael was great. Helped answer all my questions and got me the information I requested when he didn’t have it on hand. He was also very responsive  - Megha Jain

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Michael has been very helpful with the planning for our trip in September.  - Angie Greer

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Great customer service on Altas cruise from Michael Rockwell  - James Gettelman

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I have found that working with Michael Rockwell has been very pleasing and rewarding. He knows his stuff.  - John Knoerle

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Exceptional, professional, knowledgeable, yet personable service from Michael, my travel advisor. He was able to pursue my inquiries on a moment's notice. I was quite impressed.  - Diane Holubowitch

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Michael has many unique insights into travel destinations and is very patient in resolving even the most detailed concerns. He is easy to talk to and understanding of the uncertainty that comes with booking high priced travel more than a year in advance.  - William Rice

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Michael, was an absolute delight to work with. I know if the future I will use his services.  - Christine Reber

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Michael Rockwell is knowledgeable and a joy to work with  - Mary Moon

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I started working with Michael Rockwell by chance, and he has been a pleasure to work with. He follows through from beginning to end to ensure we have a fantastic voyage.  - Donna France

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Michael was excellent to work with  - Peter Ninnemann

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Great customer service.  - Judy Ristorcelli

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Great attention to details, all concerns and questions addressed right away  - Daniel Farley

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Michael Rockwell took fabulous care of all details and arrangements. He was delightful and made our trip planning smooth and easy.  - Hope Egan

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Very knowledgeable and easy to work with…Michael was fabulous.  - John Turner

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Excellent service and info and prompt response  - Lynn Dellacroce

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My agent, Michael Rockwell. Consistently responsive and reliable, promptly follows up on all requests for information, quotes, etc.  - Beryn Harty

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Michael was so helpful and informative. He was able to answer all of my questions and was very pleasant to speak with.  - Maureen Seiler

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Michael was very good with his advice and recommendations. Kept us abreast every step of the way.  - Kenneth Sprague Jr

 the rep i deal with michael rockwall is amazing!!!!! the absolute best!! during the crazy covid times. he made travel enjoyable and safe!!!!  - Carrie Reese

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Our agent, Michael Rockwell, was the greatest. He helped us with everything we needed, answered all our questions, provided excellent advise, and did so in a professional but very friendly way. We will recommend him to any of our friends who need help with travel planning.  - Bob Johnson JR

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Michael was attentive to all of our needs and questions. He thought of things that we would never have on our own. His expert advice on Tahiti and the islands of French Polynesia helped us to maximize our time and be well-prepared for a fabulous trip!  - Sara Kreiss

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Michael was very helpful, knowledgeable and friendly. He went above and beyond.  - Robert Geiger

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Michael has been great every step of the way in planning. Excellent communications and on top of all the changes that occurred. He has been responsive and generous and very pleasant to work with. I have referred him to a friend already.  - Leslie Brunker

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Prompt, professional responses to questions, especially related to Covid. Regular correspondence to alert us to what was needed in advance.  - Jack Zwingli

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Michael Rockwell is always on top of whatever I ask him about. He returns calls promptly or sends a text to let me know if he’s not in the office to let me know when he’ll be back in touch. I’ve booked several cruises through him,but have had to cancel several of them due to COVID. I currently have two cruises booked for 2022 and am looking forward to traveling again. I’m lucky to have come across Michael.  - Kathleen Ritchie

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Michael was great. He was patient, sought the best options for us, was engaging, and was trustworthy.  - Elizabeth Bryant

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Excellent response time, attention to detail, kind, warm approach to customer  - Elizabeth Lydecker

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Mike was a great travel assistant. I would be happy to use him again!  - Maria Frase

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Quick response time. Friendly. Accommodating.  - Andrea Eshelman

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Responsive and helpful especially when traveling doing COVID  - Oded Shezifi

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I received excellent service  - Sonia Ribaux

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Michael was very thorough and knowledgeable. Also prompt with replies to questions. Made solid suggestions on itinerary.  - Kenneth Sprague Jr

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Working with Michael Rockwell has been a pleasure.  - Karen Pennington

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Michael Rockwell did a great job --- attentive and informative.  - David Beun

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Friendly knowledgeable agent. Worked to offer me the best available price.  - Kenneth Irvine

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My travel agent Michael Rockwell remains incredibly supportive and resourceful in all actions and challenges that my travel needs require! As such, I have recommended him to many of my travel friends.  - Gary Lambertsen

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Michael Rockwell has been so very helpful that I have already recommended him to two friends.  - Robert Silverman

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My experience has been nothing but positive. Michael has been so friendly and informative. He has totally put my mind at ease especially since I’m not a veteran traveler.  - Connie Guerin

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Michael was personable, informative and made booking our trip easy.  - Hope Egan

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Michael was extremely helpful, friendly and polite.  - Nancy Schlesinger

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Pleasant and ez experience  - Lynn Dellacroce

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Michael was awesome  - John Turner

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Agent knowledge  - Michael Sedlack

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Very helpful and informed phone representative had real world answers to any questions I had  - Geoff Roberts

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Professional advice without rushing  - Wilburn Hippach

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Michael Rockwell is experienced and plans trips based on what he knows my wife and I enjoy.  - Frederick Berl

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Michael was very open and honest with opinions and assisted tremendously in making a decision.  - PJ Ryan

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Excellent service from Michael Rockwell. Tremendous response and always responds immediately and with our intentions first.  - Harry Walsh

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Michael, as usual, was superb! He gave us prompt, knowledgeable responses to all our questions and quickly obtained information if he did not know the answer. He is great resource and asset when planning travel!  - Scott Mikulecky

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I never used a travel agent before, but Michael Rockwell was very helpful and pleasant to work with. He has a lot of knowledge about the South Pacific and cruises that I do not possess. I saved a lot of money on my trip due to his recommendations.  - Roberta Witt

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Good responsive customer service. Knowledge of the cruise industry.  - Gregory Smith

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The service from Michael Rockwell has been amazing.  - Regina Hobie

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Michael has done an amazing job of dealing with our Tahiti vacation. I could not ask for better assistance. I would recommend him to anyone at anytime!  - Roy Barker

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Michael was very helpful. He explained the trip I inquired about and flight possibilities. Will keep him mind for future inquiries.  - Barbara Hoida

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Love working with Michael Rockwell!  - Julieann Summerford

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Michael Rockwell has provided excellent service! He is extremely knowledgeable, thorough and conscientious.  - Robert Pike

 Great agent. Very forthright and knowledgeable.  - Linda Spears

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Michael did a terrific job and showed the right level of persistence in earning my business. He's very cordial and knowledgeable.  - Philip Walker

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Michael was Wonderful, felt like I was working with a friend! Perfect experience!  - Bruce Belnap

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Very friendly, responsive, knowledgeable service  - James Dillon

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Efficiency, value and ease of booking with our amazing Agent Michael!  - Cindy Bonnar

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Quick response time, answers to our questions, friendly and knowledgeable agent, and also not pushy. Michael Rockwell is our agent and we are super happy with all our dealings so far.  - Rick Suva

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Michael is absolutely the best. He has helped us salvage our 2020 canceled plans by finding an equally exciting trip for us in 2021. His knowledge, thoroughness, and consideration are deeply appreciated. I couldn't ask for better service. Great job.  - Kathleen Kempf

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Great service!!! MICHAEL WAS VERY HELPFUL IN EVERY AREA!  - Nancy Nauman

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My new fabulous agent, Michael, was amazing and so helpful with all my questions and concerns! Couldn't pass up booking the Paul Gauguin cruise! He is the best! Thanks so much, Michael!!! :-)  - Fran Marshack

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Agent has been excellent to work with  - Thomas Chamberlain

 

Michael Rockwell is the best! Have used him before and so have my friends. Wonderful service!  - Sharon Falinski

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Michael Rockwell has done a great job working with me. He returns my calls in a timely manner and is very efficient in getting information to me. He goes over and beyond serving my needs.  - Brenda Feeney

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